Therapack Hot Pack Neck Warmer
One size fits all. This heat pack fits snugly and comfortably around the neck up to the hair line providing pain relief for the treatment of neck pain, shoulder pain, headaches and upper back pain. The Therapack Neck Warmer is a high quality heat pack that can be worn while moving about, reading, relaxing or when traveling.
Dimensions: 540mm x 170mm.
The Therapack Neck Warmer is ideal for heat treatment and has numerous health benefits including:
- Increased local blood flow
- Increased local transport of oxygen and nutrients to tissue
- Reduced muscle tightness
- Reduced muscle spasm
- Reduced pain
- Reduced stress
- Faster healing following injury
For information on when and how to use an ice or heat pack click here.
Therapack Hot Pack Features
Therapack Hot packs are a high quality product used by people seeking natural, drug free pain management for muscular aches, spasm and injuries. They can be used as a cold or heat pack that can be placed in the microwave or freezer to generate moist heat therapy or cold therapy to effectively and naturally manage any aches and pains that you suffer from.
Therapack use Lupin which holds heat longer than regular wheat packs.
- Heat pack ready in minutes from your microwave oven.
- No-mess cold packs straight from the freezer.
- Comfortably molds to the shape of the body.
- Durable and longer lasting heat than regular wheat packs.
- For all the family.
- Made from only top quality materials
- Light weight
- No Smell
- No Weevils
- Allergy friendly
Download the Credit Request Form
PhysioAdvisor offers you the option to return an item for a refund or a swap for size. The rules for returning an item are as follows and must be strictly adhered to:
- Must not be used – only tried on for size (for example – at a shoe store, you cannot buy a pair of shoes and walk in them for a day and then take them back – the same rule applies for our goods! We will NOT refund for used items!). Items must not be soiled worn or damaged. Braces etc which have been tried on for size will be fine, however, wearing an item even for short periods of time may result in stains, marks, damages and occasionally smells which will render the item unfit for re-sale. Items which do not meet the above criteria may be ineligible for a refund.
- You must also return the packaging as well as the item itself. Pack the packaging with care. It is needed for reselling. All original packaging must be returned undamaged. When sending items back for return it is essential to ensure they are packaged so as not to damage any part of the item. Items returned with damaged packaging may incur penalties of up to 20% of the total cost of the product (before GST) not being refunded.
- You will pay the return postage.
- For swap for size, you must also pay the postage for the replacement items (ideally via a pre-paid post satchel – this will usually be a similar amount to the original shipping charge). Please include a pre-paid post satchel when returning your item. For larger items that will not fit in a pre-paid post satchel, credit card details will be required for the return postage fee. PhysioAdvisor will pay for postage only on items where our records show that the item has been picked, invoiced or despatched incorrectly. PhysioAdvisor will not refund the postage costs if our system shows the order to be picked, invoiced and despatched correctly.
- 30 day time limit – No returns, exchanges, or faulty item credits will be accepted after 30 days from the time of issue.
- A Credit Request Form must be filled out in full, signed and attached to the goods being returned along with a copy of the invoice (as proof of purchase). Failure to do this will result in delays before any item can be refunded and may void the credit request.
- You are responsible for ensuring the item is delivered to our suppliers address as outlined below. We recommend you use registered post when returning your item. This is important to ensure your item is trackable, as regular post may occassionally lose mail. We will not be held responsible if your item does not arrive at our supplier.
Deliver directly to: Returns & Exchanges, PhysioAdvisor, Sportstek, PO Box 576, Hornsby, NSW, 1630, Australia.
This policy applies to any item purchased from PhysioAdvisor.
All goods returned as faulty will be inspected for a manufacturing defect. If deemed faulty, a repair, refund or exchange will be given. We will refund the product provided you have proof of purchase, without this we can only offer exchanges for the same product. Shipping will not be refunded unless the goods were sent in error. If you have any queries please contact us.
What to return
- All of the product and its parts
- All of the packaging
- A copy of the invoice / receipt
- A completed and signed copy of the Credit Request Form
- Your contact details
Returns postal address
Returns & Exchanges, PhysioAdvisor, Sportstek, PO Box 576, Hornsby, NSW, 1630, Australia.
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